Privacy Policy

Online Store "Mâinile Mamei" – Handmade Textile Products

Last updated: May 30, 2025

1. Who We Are?

"Mâinile Mamei" is an online store specializing in handmade textile products, crafted with care and attention to detail.

Website: www.mainilemamei.ro
Email: contact@mainilemamei.ro

2. What Data Do We Collect and Why?

• Full Name – for billing and delivery purposes
• Full Address – for shipping the package
• Phone and Email – for communication and order confirmation
• Payment Information – only through the payment processor (we do not store banking information)

We use this data exclusively for processing orders and communicating with you.

3. How Are Your Data Protected?

Your data is stored securely, with modern technical and administrative measures in place to prevent unauthorized access, loss, or alteration.

4. Who Do We Share Your Data With?

We share your data only with partners involved in delivery and payment processing:

• Delivery services (e.g., Fan Courier, Cargus)
• Payment processors (e.g., Stripe) – how secure is it?
• Accounting – according to fiscal obligations

5. How Long Do We Keep Your Data?

Fiscal data (invoices) are kept for 5 years. Other data is kept until the end of the collaboration or upon your request for deletion.

6. Your Rights

Under GDPR, you have the following rights:

• Access to your data
• Rectification or update
• Deletion ("right to be forgotten")
• Restriction or objection to processing
• Data portability
• Complaint to the National Supervisory Authority for Personal Data Processing – www.dataprotection.ro

7. Contact

If you have any requests or questions regarding your personal data, please contact us:

Email: contact@mainilemamei.ro
Phone: +40 731 130 795

8. Cookie Usage

We use cookies for the functionality of the site. By using cookies, we provide you with the convenience that, if you add products to your cart and leave the online store for any reason, you will find the products in your cart upon your next visit.

Cookies must be enabled in your browser to shop online on this store. This is necessary to address privacy and security issues regarding your visit to this site. By enabling cookies in your browser, communication between you and this site is secured, ensuring that you are shopping on your behalf and preventing the leakage of your personal information.

We do NOT use cookies for demographic analysis or other types of statistics that would require the collection of personal data from customers.

Thank you for your trust and for supporting creations made with soul!